The Florida Hotel The Florida Hotel and Conference Center
THE FLORIDA HOTEL AND CONFERENCE CENTER
AT THE FLORIDA MALL
1500 SAND LAKE ROAD ORLANDO, FL 32809
407-859-1500
GPS ADDRESS: 8001 S. ORANGE BLOSSOM TRAIL, ORLANDO, FL 32809
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Please rank us on the items below by checking the option that most closely describes your experience.

  Overall Satisfaction
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If you return to this area, would you return to our hotel? Yes    No
Would you recommend our hotel? Yes    No
 
N/A Excellent Good Fair Poor
  Bellmen
Arrival experience
Valet service
  Guest Room
Comfort and appearance
Cleanliness of your guest room
Cleanliness of bathroom
Friendliness of housekeeping staff
  Marcelo's Bistro
Friendliness
Quality of breakfast food
Quality of lunch food
Quality of dinner food
Speed and efficiency of service
  Meetings & Catered Events
Friendliness of staff
Overall meeting services provided
Quality of food served at your event
 
 
 
N/A Excellent Good Fair Poor
  Public Areas
Cleanliness of public areas
Cleanliness of pool area
  Front Desk
Staff friendliness at check-in
Speed and efficiency at check-in
Hotel information provided at check-in
 
  Room Service Dining
Friendliness
Quality of breakfast food
Quality of lunch food
Quality of dinner food
Speed and efficiency of service
  Cricket's Bar
Friendliness
Quality of food
Quality of beverages
Speed and Efficiency of service
 
  Other Outlets
Starbucks
Grab 'n Go Convenience Store
  Maintenance
Was everything in working order?   Yes    No

If not, what item(s)?  

Was it repaired during your stay?   Yes    No
 

Tell us about a positive experience with an employee.







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